Privacy Policy

Pronounce Inc. (“Pronounce,” “we,” “us,” or “our”) provides speech analysis, pronunciation feedback, grammar feedback, vocabulary suggestions, AI speaking practice, and related learning tools through our website, browser extensions, desktop applications, mobile or web applications, and related services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Pronounce.

This Privacy Policy does not include our Cookie Policy, which is provided separately. Our Terms and Conditions are also provided separately and govern your use of Pronounce.

By using Pronounce, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree, do not use Pronounce.

1. Information We Collect

We collect information that you provide, information created through your use of Pronounce, and information collected automatically.

Account Information

We may collect:

  • Name
  • Email address
  • Login credentials or authentication information
  • Account settings
  • Language, accent, or learning preferences
  • Subscription status
  • Billing status
  • Customer support communications

Speech, Audio, Transcript, and Learning Information

Pronounce is a speech-learning and speech-feedback product. To provide the service, we may collect and process:

  • Audio recordings you create, upload, or allow Pronounce to capture
  • Speech samples
  • Transcripts
  • Pronunciation feedback
  • Grammar feedback
  • Vocabulary suggestions
  • Fluency, pace, pause, filler-word, and speaking-score data
  • Words, phrases, or sentences you practice
  • AI speaking-practice conversations
  • Custom words, prompts, or practice materials
  • Reports, progress history, and learning activity

You are responsible for ensuring that you have the legal right and all required permissions to record, upload, or process any audio, speech, meeting, call, or conversation through Pronounce.

Usage, Device, and Technical Information

We may collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • App version
  • Pages viewed
  • Features used
  • Referring pages
  • Session duration
  • Diagnostic logs
  • Crash reports
  • Error reports
  • Approximate location based on IP address
  • Security and fraud-prevention signals

Payment and Subscription Information

Payments are processed by third-party payment providers. We do not store full credit card numbers.

We may receive and store limited payment-related information, such as:

  • Subscription plan
  • Payment status
  • Billing email
  • Transaction identifiers
  • Renewal or cancellation status
  • Limited card details provided by the payment processor, such as the last four digits of a card

2. How We Use Information

We use information to:

  • Provide Pronounce and its features
  • Create transcripts and speech feedback
  • Analyze pronunciation, grammar, vocabulary, fluency, pace, and speaking patterns
  • Generate reports and progress summaries
  • Personalize practice recommendations
  • Save account settings and learning history
  • Provide AI speaking-practice experiences
  • Process subscriptions and payments
  • Provide customer support
  • Send service, billing, account, security, and product notices
  • Improve accuracy, reliability, safety, and performance
  • Debug errors and prevent abuse
  • Protect users, Pronounce, and the public
  • Comply with legal obligations
  • Enforce our Terms and Conditions

3. Audio, Speech, and Transcript Processing

Pronounce processes audio, speech, and transcript information to provide speech analysis and learning feedback.

Depending on the feature used, your audio, transcript, and related information may be processed by Pronounce systems and by third-party service providers that help us operate, improve, secure, or deliver the service.

We do not sell your audio recordings.

You should not use Pronounce to record confidential, sensitive, private, medical, legal, financial, or regulated information unless you have the legal right to do so and understand the risks of processing that information through online services.

4. AI and Automated Processing

Pronounce uses artificial intelligence, machine learning, automated analysis, and related technologies to provide feedback and learning tools.

These technologies may be used to:

  • Convert speech to text
  • Analyze pronunciation
  • Detect grammar issues
  • Suggest clearer phrasing
  • Recommend vocabulary improvements
  • Generate speaking-practice responses
  • Summarize or structure speech feedback
  • Personalize learning suggestions

We may use third-party technology providers to support these functions. We do not list all providers in this Privacy Policy because our providers may change from time to time.

We take reasonable steps to select providers that support our product, security, and privacy requirements. However, third-party providers operate under their own systems, policies, infrastructure, and legal obligations. To the maximum extent permitted by law, Pronounce is not responsible for the independent acts, omissions, security incidents, model-training practices, data-handling practices, or legal compliance failures of third-party providers.

We do not intentionally permit third-party providers to use your personal information for purposes unrelated to providing services to Pronounce. However, we may not obtain separate written commitments from every provider regarding every internal data use, including model-training restrictions. Your use of Pronounce means you understand that data may be processed by third-party providers as necessary to operate the service.

5. Cookies and Similar Technologies

Pronounce may use cookies, pixels, local storage, and similar technologies.

Our use of cookies and similar technologies is described in a separate Cookie Policy. This Privacy Policy does not replace or include that Cookie Policy.

6. How We Share Information

We may share information with the following categories of recipients.

Service Providers

We may share information with companies and individuals that help us operate Pronounce, including providers of:

  • Cloud hosting
  • Data storage
  • Speech processing
  • Transcription
  • AI processing
  • Analytics
  • Error monitoring
  • Email delivery
  • Payment processing
  • Subscription management
  • Customer support
  • Security and fraud prevention

These providers may access information as needed to perform services for us.

Schools, Teachers, Organizations, or Account Administrators

If your account is provided through a school, teacher, employer, organization, or administrator, we may share account, usage, progress, report, and learning information with that organization or administrator, depending on the account type and settings.

Legal, Safety, and Compliance Purposes

We may disclose information if we believe it is necessary or appropriate to:

  • Comply with law, regulation, subpoena, court order, or legal process
  • Respond to lawful government requests
  • Protect the rights, safety, property, or security of Pronounce, users, or others
  • Investigate fraud, abuse, security issues, or technical problems
  • Enforce our Terms and Conditions
  • Prevent harm or illegal activity

Business Transfers

If Pronounce is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction.

With Your Direction or Consent

We may share information when you direct us to do so, such as when you export, share, connect, or submit content through Pronounce.

7. No Sale of Personal Information

We do not sell your personal information for money.

Some laws define “sale,” “sharing,” or “targeted advertising” broadly. If our use of analytics, advertising, or similar technologies is considered a sale, sharing, or targeted advertising under applicable law, we will provide required notices and choices where legally required.

8. Data Retention

We retain information for as long as reasonably necessary to provide Pronounce, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, protect security, prevent fraud, and operate our business.

Retention periods may vary based on:

  • Account status
  • Subscription status
  • Feature used
  • Legal requirements
  • Security needs
  • Backup and disaster-recovery practices
  • Business and operational needs

When you delete your account through your user account settings, we process deletion of account-related data in accordance with our deletion process, subject to legally permitted retention, backup retention, fraud-prevention needs, security needs, tax and accounting obligations, dispute resolution, and other lawful purposes.

Some information may remain in backups, logs, legal records, billing records, aggregated data, de-identified data, or records we are legally or operationally required to maintain.

9. Your Choices and Privacy Rights

You can manage many privacy choices directly in your Pronounce user account.

Depending on your location and applicable law, you may have rights to:

  • Access your personal information
  • Correct your personal information
  • Delete your account and account-related data
  • Export or download certain information
  • Change account settings
  • Manage subscriptions
  • Opt out of marketing communications
  • Control certain product settings

Where available, these choices can be exercised through your user account. We do not require you to email us for ordinary account deletion or account-management choices.

Some requests may be limited by law, security, technical feasibility, fraud prevention, business needs, backup systems, or our legal obligations.

If you are unable to access your account or believe your rights cannot be exercised through account settings, you may contact us at support@getpronounce.com.

10. Marketing Communications

We may send product updates, learning tips, promotions, or announcements.

You can unsubscribe from marketing emails using the unsubscribe link in the email or by changing available account settings.

We may still send non-marketing communications, including service, account, billing, legal, and security notices.

11. Children’s Privacy

Pronounce may be used by children only where permitted by law and in accordance with our Children’s Privacy / School Privacy Notice.

If a child account is created or managed by a parent, guardian, school, teacher, or organization, that person or organization represents that they have the authority to create, manage, access, and control the child’s account.

Parents, guardians, schools, and authorized account administrators can access available child-account controls through the relevant account. Pronounce does not independently verify every family relationship, guardianship status, school authority, or administrator relationship unless required by law or operationally necessary.

For more information, please see our separate Children’s Privacy / School Privacy Notice.

12. School and Organization Accounts

If Pronounce is used through a school, university, teacher, company, or other organization, the organization may control or administer the account.

The organization is responsible for:

  • Providing required notices
  • Obtaining required consents
  • Managing authorized users
  • Determining whether Pronounce is appropriate for its students, employees, or users
  • Complying with laws that apply to the organization
  • Managing access to organization-controlled accounts

Pronounce may process information on behalf of the organization as needed to provide the service.

13. International Users

Pronounce is operated from the United States and may process information in the United States and other countries.

If you use Pronounce from outside the United States, you understand that your information may be transferred to, stored in, and processed in countries that may have data-protection laws different from those in your country.

Where required by law, we rely on appropriate legal bases and safeguards for international data transfers.

14. California Privacy Notice

This section applies where California privacy law applies to Pronounce and to the relevant user.

We may collect the following categories of personal information:

  • Identifiers, such as name, email address, IP address, and account ID
  • Commercial information, such as subscription and payment status
  • Internet or network activity, such as product usage and website activity
  • Audio information, such as speech recordings
  • Professional, educational, or learning-related information you provide or generate through the service
  • Inferences, such as learning progress, speaking patterns, and suggested practice areas
  • Sensitive personal information, if included in audio, transcripts, account content, or user-submitted materials

We collect this information from:

  • You
  • Your device
  • Your use of Pronounce
  • Payment processors
  • Schools, teachers, organizations, or administrators, where applicable
  • Service providers

We use this information for the purposes described in this Privacy Policy.

We do not sell personal information for money. If any activity is considered “selling” or “sharing” under California law, we will provide required notices and choices where applicable.

We do not knowingly sell or share personal information of children under 16.

California users may have rights to know, access, delete, correct, and opt out of certain uses of personal information, subject to legal limits. Where available, these rights can be exercised through account settings.

15. European, UK, and Other International Privacy Rights

Where GDPR, UK GDPR, or similar laws apply, our legal bases for processing may include:

  • Performance of a contract
  • Consent
  • Legitimate interests
  • Compliance with legal obligations
  • Protection of vital interests, where applicable

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, or receive a copy of certain personal data.

Where available, these rights can be exercised through your user account.

We may deny or limit requests where permitted by law, including when necessary for security, legal compliance, fraud prevention, dispute resolution, or protection of the rights of others.

16. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no online service, system, network, provider, or storage method is completely secure. To the maximum extent permitted by law, Pronounce does not guarantee absolute security or uninterrupted protection of information.

You are responsible for protecting your login credentials and for using Pronounce safely and lawfully.

17. Recording Consent and User Responsibility

Pronounce may allow users to record, upload, analyze, or process speech, meetings, calls, conversations, and other audio.

Recording laws vary by jurisdiction. Some places require consent from all parties before recording a conversation.

You are solely responsible for:

  • Knowing the laws that apply to your recording
  • Obtaining all required consents
  • Notifying participants where required
  • Avoiding unlawful, secret, harmful, or unauthorized recordings
  • Ensuring you have the right to upload or process content through Pronounce

Pronounce is not responsible for a user’s failure to obtain required recording consent.

18. User Content and Sensitive Information

You control what you say, record, upload, submit, or practice through Pronounce.

Do not submit sensitive, confidential, regulated, or third-party information unless you have the right to do so and accept the risks of processing that information through the service.

This may include:

  • Medical information
  • Financial information
  • Legal information
  • Government identifiers
  • Passwords
  • Trade secrets
  • Private communications
  • Information about children
  • Information about other people

Pronounce is not responsible for sensitive information you choose to submit in violation of this Privacy Policy or our Terms and Conditions.

19. Aggregated and De-Identified Information

We may create aggregated, anonymized, or de-identified information from information processed through Pronounce.

We may use this information for analytics, research, product improvement, benchmarking, business operations, and other lawful purposes.

We do not attempt to re-identify de-identified information except where permitted by law, such as to test our de-identification processes.

20. Third-Party Links and Services

Pronounce may link to or integrate with third-party websites, platforms, applications, payment processors, login providers, app stores, meeting tools, or other services.

We are not responsible for the privacy, security, content, policies, availability, or practices of third-party services.

Your use of third-party services is governed by their own terms and privacy policies.

21. Disputes, Governing Terms, and Arbitration

This Privacy Policy is part of your agreement with Pronounce and should be read together with our Terms and Conditions.

To the maximum extent permitted by law, any dispute, claim, or controversy related to this Privacy Policy, privacy practices, data handling, or your use of Pronounce is subject to the dispute-resolution, governing-law, limitation-of-liability, class-action waiver, and arbitration provisions in our Terms and Conditions.

If the Terms and Conditions conflict with this Privacy Policy, the Terms and Conditions control for dispute-resolution procedures, remedies, arbitration, class-action waiver, limitations of liability, and governing law, except where prohibited by applicable law.

Some jurisdictions do not allow mandatory arbitration, class-action waivers, or certain limitations of liability. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

22. Limitation of Responsibility

To the maximum extent permitted by law, Pronounce is not responsible for:

  • Information you choose to record, upload, submit, or share
  • Your failure to obtain recording consent
  • Unauthorized access caused by your failure to protect account credentials
  • Third-party provider acts or omissions
  • Third-party model-training, data-processing, security, or retention practices
  • School, parent, guardian, employer, or organization account-management decisions
  • Information submitted by other users
  • Legal consequences arising from your misuse of Pronounce

Nothing in this Privacy Policy limits rights that cannot be waived under applicable law.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the effective date. We may also provide additional notice where required by law or where we determine that changes are material.

Your continued use of Pronounce after an update means you accept the updated Privacy Policy, where permitted by law.

24. Contact

For privacy questions, contact:

Pronounce Inc.
Email: support@getpronounce.com
Website: www.getpronounce.com

Effective Date: June 20, 2026