Calling emergency services in English can be the most important conversation you ever have. Under stress, words vanish and panic rises. Practise this dialogue now so you can speak calmly, give clear location details, and follow life‑saving instructions when seconds matter.

Context

• Setting: Phone call to emergency number (e.g., 911, 112)
• Goal: Report situation, give location, follow operator guidance
• Typical Length: 1–2 minutes
• Tone: Calm, precise, cooperative

Sample Dialogue

Operator: 911, what’s your emergency?
Caller: There’s been a car accident on Elm Street. One person is injured.
Operator: Are they conscious and breathing?
Caller: Yes, conscious but bleeding from the arm.
Operator: Stay on the line. Is heavy traffic blocking emergency vehicles?
Caller: No, the road is clear. We’re in the northbound lane near Maple Avenue.
Operator: An ambulance is on the way. Apply pressure to the wound with a clean cloth.
Caller: I’m doing that now. Thank you.

Key Vocabulary & Phrases

Stay on the line — do not hang up
Conscious / unconscious — awake or not
Bleeding heavily — serious blood loss
Apply pressure — press firmly on wound
Nearest cross street — closest intersection
Paramedics / ambulance — medical emergency responders

Quick Practice Drills

1. 30‑Second Summary — Describe an emergency (location, injuries) in half a minute.
2. Yes/No Rapid Fire — Partner asks: “Is the person breathing?” “Any fire?” Respond clearly.
3. Direction Drill — Give exact address plus landmark within 15 seconds.